Requirements Minimum 5 years proven industry experience in a production support role for a large enterprise or service provider environment performing fault analysis using common troubleshooting tools and techniques. Strong experience and knowledge with administration of various Unix and Windows based server operating systems (following list is in order based on importance) Linux Server OS Admin (tier II level) ESXAdmin (tier II level) vSpherevCenter Site Recovery Manager Windows Server OS Admin (tier I level) Windows Clusters Active Directory Network configuration - IP addressing Routing DNS Teaming SAN Connectivity Basic scripting Citrix bull Working experience with Client OMi, NNMi and BIG Plus. In addition to other SNMP and monitoring tools experience, such as Zenoss, CA SystemEdge, Netsnmp) bull Working knowledge of other Unix based operating systems (Solaris, AIX, HPUX) bull Strong Working knowledge of storage and backup technologies (EMC, Netapp, NetBackup). bull Experience with ServiceNow ITSM platform a Plus. bull Ability to facilitate discussions to resolve technical issues with multiple teams. bull Strong customer service and communications skills (written and oral) are required. bull Solid operational support experience and technical troubleshooting skills. bull Working knowledge of networking standards and device connection troubleshooting bull Working knowledge of Symantec End-Point Protection and ability to troubleshoot and remove a virus bull Ability to learn and respond to demands in a fast-paced, highly technical environment and to manage multiple projects and responsibilities. bull Ability to effectively work in a team environment as well as independently. bull Good organizational, time management and service delivery skills. Preferred bull B.S. Degree, Computer Science or similar engineering degree or equivalent work-related experience bull MCSE or RHCSE certification Completion or progress towards higher level VMware certifications such as VCP, VCAP, Data Design and Data Center Admin
Associated topics: equipment, ip, maintain, maintenance, network, satcom, satellite, server, system technician, technician
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.